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Ordering Requirements

Total orders per item is 6 and 24 piece minimum per order.

Fax or email orders must include:

1) Buyer's signature (orders placed electronically will assume approval of buyer)
2) Purchase order number
3) Cancel Date

Method of Paying

Initial orders will be shipped COD certified. Mia Brazilia accepts Visa and Master Card.

Backorders

Backordered items will be shipped as the sets become available unless otherwise advised. Backorders will incur shipping charges. Partial shipments will not be considered a valid reason for returns.

Cancellations

The buyer only upon written notification may cancel orders 2 days after the order date.

Shipping

All orders will be shipped F.O.B. San Diego, California. All domestic shipments will be shipped via Fed Ex, unless otherwise specified. No deductions are allowed for freight, parcel post, or UPS charges. There will be shipping and handling charges. All packages over $100 value will be subject to an additional insurance fee.

 

Orders will ship 6 – 8 weeks after order date unless otherwise specified for future delivery.

Refused Shipments

Customer is liable for all freight charges. A 15% restocking and handling fee will be applied.

Returns & Claims Policy

1. Customers should inspect all shipments carefully. They should verify the total number of cartons and that all are labeled and consigned correctly.

2. A request for return of merchandise must be made within 10 days from merchandise is received. No exceptions. All returns must be approved by Returns Department and are subject to a 15% restocking fee.

3. All claims for shortages, damaged, or incorrect merchandise must be made within 7 days from receipt of merchandise.

4. Manufactured defective merchandise may be returned for replacement.

5. We will not accept merchandise that has been worn or altered in any way. All our garments have specified washing instructions. We are not accountable for failure to follow these instructions. No exceptions will be made.

6. All returns require a Return Authorization number. Please obtain a form from our Returns Department. Include invoice number with date, style numbers, sizes, colors, quantities, and reason for request.

7. On approval of a return requested, an authorization number will be faxed or e-mailed. The return authorization number must be clearly marked on the outside of the shipping carton. Any packages returned without an authorization number will be refused.

8. Upon receipt of RA number, the client must return the merchandise within 15 days or it will be void.

9. A 15% restocking fee will be applied to merchandise returned, mistakes and damages excluded.

10. No cash refunds will be allowed; exchange or credit only.

11. All clearance merchandise purchases are final.

12. A $25 fee will be applied for returned or cancelled checks.

 

                   © 2005 mia brazilia active wear for working out or hanging out call 858.271.7245 for more information